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Safety and Recalls Safety and Recalls

Safety and Recalls

The following information is for consumers in the United States only. For consumers in Canada, click here for more information.


Select Ceiling Fan Models In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Casablanca Fan Company is voluntarily recalling select ceiling fan models from 2013 and 2014 because we are concerned they may pose an injury hazard. The fan motor and attached blades of these select models can separate from the adapter when operating in reverse (updraft) mode, causing the fan motor and blades to fall.

Affected Models: Alessandria, Aris, Bel Air, Bullet, Caneel Bay, Heritage, Isotope, Riello, Stealth, Tercera, Trident, Whitman, and Zudio See if your model is affected. Remedy: Consumers should stop using these fans immediately and contact Casablanca to schedule a free in-home inspection and repair. For more information or to schedule an inspection, please call: 1-855-800-3789 Hours: 8 a.m. - 8 p.m. ET Monday - Friday We appreciate your cooperation and sincerely apologize for any inconvenience.