Matter Compatibility Updates for HunterSMART™ Fans
Hunter is preparing to transition eligible HunterSMART™ fans to Matter, an industry-standard smart-home connectivity protocol designed to support interoperability across compatible smart-home platforms and devices.
The available migration path will vary depending on your fan model and hardware configuration. Depending on your fan, Matter compatibility may require a firmware update or updated hardware components.
Use the search tool below to find the expected Matter migration path for your fan. Search by model number or product name. This short video explains where to locate your fan’s model information:
Depending on your fan, you may also need to identify its setup sticker type. The setup sticker may be located on top of the fan near the model-number information, under the battery door of the handheld remote control, or in the owner’s manual.
Want to learn more details about our transition to Matter? Checkout this Blog
Compatibility & Eligibility
Which HunterSMART™ fans will be eligible for Matter compatibility?
Eligibility will vary by fan model and hardware configuration. Hunter is finalizing compatibility information and will update this page as additional details become available.
How do I know what update type my fan needs?
The available migration path will depend on your fan model and hardware configuration.
- If your fan is eligible for a firmware update, Hunter expects to notify you through the HunterSMART™ app, the email address associated with your HunterSMART™ account, or other Hunter customer-support resources, as applicable.
- If your fan requires updated hardware components, Hunter expects to provide information regarding the available option and applicable next steps through the email address associated with your HunterSMART™ account or other Hunter customer-support resources.
Additional eligibility information will be added to this page as it becomes available.
Is this update mandatory?
No. Upgrading your fan to Matter is optional.
Customers who do not complete an available migration will no longer be able to use certain HunterSMART™ cloud-based smart-home features after the transition. However, your fan’s core operation—including fan and lighting control through the included remote control or other installed controls, as applicable—will continue to function as designed.
If I do not update my devices, can I continue using my smart controls in Apple HomeKit, Alexa, or Google Home?
The availability of smart-home control without migration will depend on your existing configuration and the applicable third-party platform.
Certain integrations that rely on Hunter’s legacy cloud-based services will no longer function after the transition. Some locally operating third-party integrations may behave differently, but their continued compatibility and support are controlled by the applicable third-party provider and cannot be guaranteed by Hunter.
Completing an available Matter migration is the recommended path for maintaining supported smart-home functionality.
Upgrade Requirements
Will I need to do anything to receive Matter compatibility?
Possibly. Depending on your fan model and hardware configuration, you may need to complete a firmware update or install updated hardware components to enable Matter compatibility.
Hunter expects to provide eligible customers with information regarding the migration option available for their fan. Instructions may be provided through the HunterSMART™ app, the email address associated with the customer’s HunterSMART™ account, or Hunter’s customer-support resources, as applicable.
Will I need new hardware?
Some fans may require updated hardware components to support Matter compatibility. Requirements will vary by fan model and hardware configuration.
If an eligible migration option involving updated hardware becomes available for your fan, Hunter expects to provide additional information regarding the available option and applicable next steps.
Will there be a cost associated with upgrading?
Eligible firmware updates will be provided at no cost.
Some fans may require updated hardware components rather than a firmware update. Information regarding eligibility, available hardware options, and any applicable terms will be provided to affected customers as those details are finalized.
How will I know if my fan needs a firmware update?
Keep your fan connected to Wi-Fi and make sure you are using the latest available version of the HunterSMART™ app.
If a firmware update becomes available for your fan, Hunter expects to provide a notification through the HunterSMART™ app, the email address associated with your HunterSMART™ account, or other Hunter customer-support resources, as applicable.
Follow the instructions provided with the notification. The update process and required steps may vary by fan.
Existing Functionality & Fan Operation
Will my fan continue to work after the Matter transition?
Yes. Your fan’s core operation will continue to work as designed, including fan and lighting control through the included remote control or other installed controls, as applicable.
The Matter transition relates to supported smart-home connectivity and does not prevent the fan from operating as a ceiling fan.
After completing an available firmware or hardware migration, you may need to reconnect your fan to a supported Matter-compatible smart-home platform and recreate automations, scenes, routines, schedules, or other customized settings.
Will my remote still work?
Yes. The Matter transition does not change your fan’s core operation through the included remote control or other installed controls, as applicable.
What happens if I do not upgrade immediately?
Your fan’s core operation will continue through the included remote control or other installed controls, as applicable.
However, customers who do not complete an available migration will no longer be able to use certain HunterSMART™ cloud-based smart-home features after the transition. Applicable timing, instructions, and migration availability will vary depending on the fan and migration path.
Hunter will provide additional information before customer action is required.
Will Matter affect how I use my fan every day?
Your fan’s primary operation and day-to-day use through the included remote control or other installed controls will continue as designed.
After completing an available Matter migration and setup process, eligible fans may be configured for use with supported Matter-compatible smart-home platforms. Setup requirements and available functionality may vary depending on the fan, the selected smart-home platform, and third-party devices or services.
Smart Home Integration
Which smart-home platforms will be compatible with my Matter-enabled fan?
Matter is designed to support interoperability across many major smart-home platforms, including platforms offered by Amazon, Apple, and Google.
Compatibility with a particular platform, hub, device, software version, or feature is controlled in part by the applicable third-party provider and may vary or change over time. Hunter cannot guarantee the availability or continued operation of third-party platforms or services.
Customers should review the requirements and compatibility information provided by their selected smart-home platform.
Will I need to reconnect my fan to Apple Home, Google Home, Alexa, or another smart-home platform?
Yes, you may need to reconnect or add your fan as a new Matter device after completing the applicable migration.
You may also need to recreate scenes, routines, automations, schedules, or other customized settings. The setup process and available functionality will vary by smart-home platform.
What if my fan is not currently connected to Wi-Fi?
If your fan supports Wi-Fi connectivity, we recommend reconnecting it to Wi-Fi and confirming that it is associated with your HunterSMART™ account in the latest available version of the HunterSMART™ app.
This will help ensure that your fan can receive an available firmware update and that Hunter can provide information regarding applicable migration options.
If you are experiencing connectivity issues, please review Hunter’s support resources at support.hunterfan.com or contact Hunter Customer Support here.
Timing, Communication & Next Steps
When will Matter compatibility become available?
Availability will vary by fan model, hardware configuration, and migration path.
Hunter will provide additional information regarding eligibility, available upgrade options, instructions, and applicable timing as details are finalized. Customers should rely on Hunter’s current communications and support resources for the latest information.
How will I know when more information is available?
Hunter expects to provide updates through the email address associated with your HunterSMART™ account, the HunterSMART™ app, Hunter’s Matter transition webpage, or other Hunter customer-support resources, as applicable.
Customers should keep their fan connected to Wi-Fi, if supported, use the latest available version of theHunterSMART™ app, and confirm that their account information is current.
