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To return an item please follow the instructions below.


Hunter E- Commerce Return Policy for Residential Products

This policy applies to product purchased directly from Hunter websites.

If there is nothing wrong with the craftsmanship of your fan but you would like to return it, no problem. You can initiate your return and print your return label up above.

  • Within 45 days of purchase date
  • Fan and all its components should be in their original, un-installed condition and returned in original packaging
  • We will refund your full purchase price, plus taxes when we receive the returned fan.
  • We will not refund the original shipping and handling charges (unless we actually shipped you the wrong product). However, we will send a pre-paid postage return label to you to simplify the return of the fan.

In the unlikely and rare case that your fan is damaged or defective, please do NOT return the fan. Instead call 1-888-830-1326 and our Support team will resolve the problem with replacement parts or a replacement fan. We do not issue a refund to your credit card.

No returns of online purchases should be sent to Hunter Fan’s corporate offices. Please use this address for product returns: Hunter Fan Returns Center, 191 E. North Ave, Carol Stream IL 60188.