Wiring your SIMPLEconnect™ fan

Q. How do I connect the wires from my fan to my ceiling?

A. Push together the bare metal ends of the wires matching in color and slide a wire nut over them (these come in the bag with a star on it). From there, twist the wire nut clockwise until it’s tight. Give it a gentle tug to make sure none of the wires are loose. Watch more tips on wiring your WiFi enabled fan on our wiring video.


Q. How do I wire the fan for a single switch?

A. Using the wire nuts – they come in the bag with the star on them - cap together the wires from the fan to the like-colored wires from the ceiling (i.e., white wires are capped together). With a single switch, you will not need the blue wire in the fan; use a wire nut and cap it by itself. Carefully put the wires into the ceiling outlet box. Watch more single switch wiring tips on our wiring video.


Q. How do I wire the fan for a dual switch?

A. Like with the single switch, use the wire nuts – the ones that come in the bag with a star – to cap together the wires from the fan to the like-colored wires from the ceiling. With dual switch, you will need the blue wires: Cap together the blue wire from the fan to the blue wire from the ceiling. Carefully put the wires into the ceiling outlet box. Watch more dual switch wiring tips on our wiring video.



Q. What should I do if I have extra wires?

A. If you have extra wires while installing your ceiling fan, simply turn the wires upwards and push them carefully back through the hanger bracket into the ceiling outlet box. Make sure the wires are still attached to the wire nuts.



Pairing your SIMPLEconnect fan with the app

Q. Why is my Hunter SIMPLEconnect fan not showing up as an available device?

A. If no devices show up in the SIMPLEconnect WiFi app, try refreshing the list by pulling down on the list. This will populate any newly available devices. If you still do not see your device on the list then try refreshing the list, cycle power to the fan or reset the fan’s WiFi settings. See more about this in the troubleshooting section.


Q. Why won’t my SIMPLEconnect fan connect to the WiFi?

A. If you’re having issues connecting your SIMPLEconnect fan to your WiFi network, try moving the access point closer or using a range extender. Watch this video for more information about pairing your SIMPLEconnect fan and app.


Q. I need my HomeKit identification number to set up my fan on the SIMPLEconnect WiFi app. Where do I find that number?

A. You can find the HomeKit device set up code on top of the fan’s housing, under the remote battery cover or on the front of the parts manual.


Q. How do I enter the HomeKit device number?

A. Start by locating your HomeKit 8-digit device number (check the previous question for where to find this). During set up in the SIMPLEconnect WiFi app it will ask for the fan’s 8-digit device number. Your smartphone’s camera will launch through the app. Position the ID number in the designated frame that comes on the screen. Hold the frame over the number until the application detects it. You’ll know it’s complete when you receive a prompt reading “accessory added.” If you still have problems, you can select “enter code manually.” When this is complete, you will receive a prompt reading “accessory added.” Watch this video for more information about pairing your SIMPLEconnect fan and app.



Using the SIMPLEconnect Wi-fi app with your Wi-fi-enabled fan

Q. How do I schedule an event for my fan and lights?

A. While in the app, select the scheduling icon from the control page. Tap the "+" symbol to add a new event. Set the fan and/or light on to the desired days of the week and time of day for this event. When you're done, tap "set."


Q. What is “security,” and how do I turn it on?

A. “Security” is a function that turns the ceiling fan’s light(s) on and off randomly from 6pm to 10pm to give the perception that your house is occupied. To turn on this feature, select the scheduling icon. Tap the “badge” security icon. Select the desired days of the week and tap “Set.”


Q. How do I set the sleep timer?

A. Select the timer icon. Push the light and/or fan button to “On.” Select the desired length of time. Tap “Start.”


Q. How do I dim my light?

A. The light bulb icon in the SIMPLEconnect WiFi app allows you to turn the fan's light on and off. On the side you'll see an icon that says "Dim." Selecting this button reveals the dimming slider, allowing you to make a light level selection. The light level is indicated by the number of green bars.


Q. How do I change the speed of my fan?

A. The fan icon (below the light bulb icon) turns the fan on and off. On the side of this you'll see an icon that says "speed." Selecting this reveals the fan speed slider, allowing you to changed the fan speed. The fan speed is indicated by the number of green bars.


Q. How do I reverse the fan's direction?

A. Simple! Below your light and fan icons is an icon that says "reverse." Select this to change your fan's direction, depending on if you want the fan to cool you or circulate warm air around the room.


Q. I placed a single fan with dimming functions in multiple “Rooms” within the app and now the dimming function does not work. How do I fix this?

A. The dimming toggle must be enabled for the fan in every “Room” that it is located in within the app.


Q. How can I change which room I use to control my fan in in the app?

A. Under "Device Settings," tap the "Change Room" button on the bottom of the screen. Select the room you want to move your fan to. Once you do that, tap "Move fan to new room" to confirm your selection. You can also select "Add new room" to create a new room for the device.


Q. My light was dimming, and now it’s not. How do I fix this?

A. Did you recently add your ceiling fan to another “Room” in your app? If you paired your fan to another “Room,” make sure the fan “Dimming Mode” is enabled in that “Room” also. The dimming toggle must be enabled for the fan in every “Room” it belongs to in the app for the dimming to work properly.


Q. How do I know when I'm connected to my SIMPLEconnect fan through the app?

A. Pay attention to the icons on the top right of your iOS device: The blue icon with a house means your iOS device and fan are on the same network. The green icon means your iOS device and fan are connected through the server. The red icon with the WiFi symbol topped with an encircled "X" means you are disconnected (this icon could bean your fan is turned off or you are not connected to a network).



Troubleshooting

Q. What should I do if my device isn’t listed when I’m pairing it on the app?

  1. Pull down on the list to refresh.
  2. Cycle power to the device.
    Use the wall switch you connected to the WiFi enabled fan during installation and switch it into the OFF position. This will disconnect power to the fan. Wait for at least five seconds, then place the switch in the ON position to reconnect power to the fan. It could take up to one minute for the fan to show up in the available device list.
  3. Close and re-launch the SIMPLEconnect WiFi app.
  4. Check your iOS password keychain settings.
    Go to your iOS device's settings menu and select the iCloud submenu. From there, select "keychain" and make sure it is turned ON. You might need to close and re-launch the SIMPLEconnect WiFi app for these new settings to take effect.
  5. Reset the SIMPLEconnect fan's WiFi. (WARNING: This will remove your SIMPLEconnect fan from any connected networks.)
    Remove the battery cover from the back side of the remote that came with your WiFi enabled fan. Press and hold the "PAIR" button until the two blue indicator LEDs on the front of the remote flash blue. The fan will emit a long audible beep, signaling it received the reset command. It should now show up on the available device list.
  6. Reset the HomeKit settings. (WARNING: This procedure will delete all existing HomeKit enabled devices and settings.)
    Under the HomeKit settings, select "Reset Configuration." You may need to close the SIMPLEconnect Wifi app and restart your iOS device for the new settings to take effect.
  7. Delete and reinstall the SIMPLEconnect Wifi app.


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